Knowledge Management tools and software: A real value preposition or marketing pitch?

Even the best new tools, software, and assorted gadgetry can’t overcome inherent business process issues. We do a disservice to Knowledge Management when we throw a new tool at an issue without addressing the company culture of learning, collaborating, and information sharing, and how it fits into the organizational workflow. Furthermore, if there is no incentive (or worse, a disincentive) for people to seek experience before making decisions, or to offer experience when it’s sought by others, no repository of any sort will help.

Microsoft recently announced the launch of Infopedia, a tool which seeks to exploit the myriad Sharepoint and Office components in order to thrust forward knowledge sharing and creation…

http://globalknowledgemanagement.org/2015/06/16/knowledge-management-tools-and-software-a-real-value-preposition-or-marketing-pitch/

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